We find what slows your delivery, set up the project system your team will actually use, and automate the admin in between. Fixed fees. No timesheets.
For founder-led agencies and service firms with 10 to 50 people, in the US and Canada.
Led by Oscar Togo. 10+ years in operations and project roles, with design and development agencies, regulated manufacturing and service businesses.
More work tracked to completion each month, ten months after we built the project system
Client projects run for 13 clients over 32 months of agency delivery
Early warnings that a retainer was close to running over, in the first month of an automated daily check
Of 34 client deliverables reviewed (2025 to 2026) reached the client by the agreed date. Most delays were one to two days or waiting on approval
Figures come from the work we ran. Client names stay private.
Your team is capable. They still ask you before anything moves.
Status lives in Slack threads, inboxes and someone's head. You hear about it after the client does.
By the time it shows up in the numbers, the hours are gone.
Updates, reminders and reports that a system could produce.
Every build and retainer adds to one operating system, handed over running:
Weekly and monthly cadence, clear owners and a scorecard leadership uses.
Intake, priorities, status and delivery you can see at a glance.
Status updates, reports and routine admin handled by systems.
Decisions move to the right people, with the context to make them without you.
In two weeks, you know what's slowing delivery and what to fix first.
CAD 4,500Two weeks, paid upfront. Fully credited to a retainer signed within 30 days.
Every project, owner and deadline in one place, with a weekly rhythm that keeps it current.
Fixed feeQuoted after the diagnostic. Ongoing project management available on retainer.
The repetitive work comes off your team's plate and stays off.
Fixed feeScoped in the diagnostic.
A senior operator in your leadership rhythm, so less of the business routes through you.
From CAD 6,500 / monthThree‑month minimum.
All prices in Canadian dollars, plus applicable taxes.
Not sure where to start? The diagnostic tells you.
Book a callFrom operations we've run for design and development agencies and in regulated manufacturing. Names stay private.
Work items completed per month by October 2026, up from 18 in January, after we built project tracking from zero.
Regulated manufacturingNew markets in the expansion program we ran: 4 provinces and territories plus 2 countries, with 2 launches done so far.
Regulated manufacturingHours, typically, to resolve critical production bugs, including a site-wide outage.
Agency deliveryAutomated daily retainer checks in the first month, with zero errors.
Agency deliveryWant results like these in your business?
Book a callOsbridge is led by Oscar Togo. He has run operations and delivery for design and development agencies and in regulated manufacturing.
More than 10 years in operations and project roles, across agencies, regulated operations, construction, consumer goods and digital businesses.
Our work is the practical side of operations: project management, process design, SOPs, scoping and client delivery. Then the systems that keep it running: automations and AI workflows, built in the tools your team already uses.
Oscar leads every engagement and is your main point of contact. Everything we build ships with SOPs, documentation and a handover walkthrough, so your team can run it without us.
You get senior operations work without a full-time salary, and you can start with a two-week diagnostic before committing to more. If you later need a full-time hire, the diagnostic tells you what they should own, and the systems we build stay with you.
Oscar leads every engagement and is your main point of contact, from the first call to handover.
Everything we build: the project system, the SOPs, the automations and the documentation. Where possible, it runs in your own accounts.
You should know the cost before work starts. We agree the scope and the outcome, then price it. No timesheets to review. If the scope changes, we agree the change in writing first.
Yes. It's how we scope and price a fixed fee honestly, and the fee is fully credited to a retainer signed within 30 days.
Smaller teams often don't need a COO retainer. The diagnostic and a project system are usually the right start. We'll tell you on the first call if we're not the right fit.
No. We use AI where it removes real work, and we tell you when a simple checklist or a better process would do the job.
Yes. We take on US and Canadian teams, remotely, on Eastern Time. Our prices are in Canadian dollars.
A short call. You tell us where things stall. We'll tell you whether we can help and where we'd start.
Opens our booking calendar, hosted by Google. Or email hello@osbridgeops.com